question Re: Cloud discovery for Azure vs Service Graph connector Azure in ITOM forum

Cloud discovery for Azure vs Service Graph connector Azure

sukran — Wed, 27 Sep 2023 06:30:24 GMT

For Azure discovery , we can use cloud discovery in Servicenow

But there is another option for Service Graph connector for azure

Is there any difference scenario to be use for cloud vs service graph connector for azure ? or its our wish to be choose ?

Any Insight ?

Re: Cloud discovery for Azure vs Service Graph connector Azure

Rahul Priyadars — Wed, 27 Sep 2023 07:48:13 GMT

So in my view just one Input

SG Connector for Azure - Covers Mostly Cloud Resources, But with Azure Plain Discovery you have capability to discovery both Cloud Resources and IP based Horizontal Discovery Both.

https://www.servicenow.com/community/cmdb-articles/service-graph-connector-for-azure-overview/ta-p/2301822

https://docs.servicenow.com/en-US/bundle/vancouver-it-operations-management/page/product/discovery/concept/azure-cloud-discovery.html

Regards

Re: Cloud discovery for Azure vs Service Graph connector Azure

sukran — Sat, 30 Sep 2023 07:14:08 GMT

Hi @Rahul Priyadars

So SG connector=> Cloud CI discovery

Cloud Discovery => IP based horizontal discovery (include all data centre ,cloud servers, VMware discovery)

Cloud resources means only class CI?

Re: Cloud discovery for Azure vs Service Graph connector Azure

Rahul Priyadars — Sun, 01 Oct 2023 02:46:04 GMT

Cloud Resources CI means mostly below.

Regards

Re: Cloud discovery for Azure vs Service Graph connector Azure

FLP1 — Wed, 22 Nov 2023 19:13:10 GMT

Hello @Rahul Priyadars and @sukran according to what you are pointing out here, from the KB article for Service Graph connector it states the below azure components can be used, from what i am reading this part is almost bringing partially what horizontal discovery does... do you know what is this about please correct me otherwise.

thank you!

Azure components and API used

Change Tracking and Inventory

Change Tracking Inventory feature tracks changes in virtual machines hosted in Azure, on-premises, and other cloud environments to help you pinpoint operational and environmental issues with software managed by the Distribution Package Manager

Change Tracking and Inventory natively tracks:

Software changes
Windows services
Linux daemons

Enabling all features included in Change Tracking and Inventory might cause additional charges. Before proceeding, review Automation Pricing and Azure Monitor Pricing

Azure Graph API

Importing Hardware Cis from Azure

Re: Cloud discovery for Azure vs Service Graph connector Azure

FLP1 — Wed, 22 Nov 2023 19:17:43 GMT

So i see you have servers in this list and also installed software which is basically what horizontal discovery does. i only do not see the running applications and their relationships to build service maps... but seems service graph connector collects also servers and what you can get from ip based discovery...

Re: Cloud discovery for Azure vs Service Graph connector Azure

Sunny14 — Sat, 09 Dec 2023 01:41:10 GMT

Hello @Rahul Priyadars

Could you please provide similar table for the AWS as well?

Thanks,

Sunny.

Re: Cloud discovery for Azure vs Service Graph connector Azure

Rahul Priyadars — Mon, 11 Dec 2023 03:43:03 GMT

@Sunny14

Try below URL

Amazon AWS Cloud Discovery (servicenow.com)

Regards

Re: Cloud discovery for Azure vs Service Graph connector Azure

Sunny14 — Thu, 14 Dec 2023 16:22:05 GMT

Thanks @Rahul Priyadars