question EM Self Monitoring called : MID Server Threshold Alerts in ITOM forum

EM Self Monitoring called : MID Server Threshold Alerts

George18 — Fri, 22 Dec 2023 14:10:18 GMT

Hi,

We would like to obtain more information on the EM Self Monitoring called : MID Server Threshold Alerts

What are the possible events which it can generate?

We received the following event: MID Server Threshold Alerts - Mid-CertificateExpired.

It came in with a Severity of Minor. Our Certificate is NOT yet expired but will be in 30+ days.

We are unable to view the script which is performing this monitoring.

Can you please let us know how we can view the monitor configuration?

If te certificate is experired will it also generate an event with a severity of Minor?

We find that the documentation for EMSelf Monitoring is quite week. Our support team would like to have a list of all possible events which we can receive from EMSelf Monitoring.

Thank you

Re: EM Self Monitoring called : MID Server Threshold Alerts

Rahul Priyadars — Tue, 26 Dec 2023 09:01:28 GMT

Hi George

I assume u have gone thru these URLs.

https://www.servicenow.com/community/itom-articles/servicenow-event-management-self-health-monitoring/ta-p/2320245

https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/event-management/concept/self-monitoring.html

https://<YOURINSTANCE>.service-now.com/now/nav/ui/classic/params/target/em_monitor_conf_list.do%3Fsysparm_userpref_module%3Dbba603239f48030091be9b0cc32e70d7

Look for entry for Mid Server Alerts . Scripts are Stored in this table- em_monitor_scripts

Regards

Re: EM Self Monitoring called : MID Server Threshold Alerts

George18 — Mon, 08 Jan 2024 15:23:44 GMT

Hi Rahul,

yes we have viewed thoses links adn we havent found what triggers the monitor. 😞

Thanks

Re: EM Self Monitoring called : MID Server Threshold Alerts

Rahul Priyadars — Tue, 09 Jan 2024 13:02:42 GMT

Let me see and try to find.

Regards