Agent client collector data collection

Manisha Yadav — Wed, 29 May 2024 11:47:50 GMT

Hi Team,

We have a requirement to fetch "computer description" of our discovered device in our ACC collection data.

Can we do that?

I have written policies and check and able to retrieve other data, however i am not getting exact class which will pull computer description.

Client is storing Asset tag in computer description.

Re: Agent client collector data collection

AJ_TechTrek — Fri, 31 May 2024 13:58:34 GMT

Hi @Manisha Yadav ,

I am not sure you can add the other attribute or field for which data is not collected by ACC, Refer the below docs might be helpful.

https://www.servicenow.com/community/itom-articles/basic-infrastructure-monitoring-using-agent-client-connector-in/ta-p/2323004

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-collector/task/acc-install-windows.html

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-collector/reference/acc-data-collection.html

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Thanks

Ajay Kumar

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Agent client collector data collection

Re: Agent client collector data collection