question vRops integration with Event management using SNMP Trap in ITOM forum

vRops integration with Event management using SNMP Trap

rtrtungal39 — Sun, 21 Jul 2024 07:03:02 GMT

Can you please explain what configuration should we done in ServiceNow side so that we can integrate with Vrops anyone Please help?

Omkar Kumbhar — Sun, 21 Jul 2024 11:24:44 GMT

Please check out this below link

Please check below useful resources for this integration

Thank you,

Omkar

User342536 — Mon, 16 Sep 2024 21:49:08 GMT

In addition to @Omkar Kumbhar answer, you can use SNMP Listener, for VROPs symptom alerts, not supported by suite-api/alerts API. This is a VROPs API, our connector uses to pull the VROPs alerts (based on alert definition in VROPs).

This means, you can mix both VROPs connector, and SNMP Listener.
Please check docs link to configure SNMP Listener, if you need:

https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/event-management/task/t_EMSNMPTrapEvent.html

Kindest Regards,

Rodrigo Donnangelo