https://www.servicenow.com/community/itom-forum/where-we-define-the-shazzam-timeout-pls/m-p/3138012#M120233 <P>Hi</P><P>&nbsp;</P><P>The shazzam default timeout&nbsp;<SPAN class=""><SPAN class="">value</SPAN>=<STRONG>"<SPAN class="">3000</SPAN>" of</STRONG></SPAN>&nbsp;Shazzam is so low for us&nbsp; (screen attached)</P><P>&nbsp;</P><P><SPAN>&lt;parameter</SPAN><SPAN class=""><SPAN>&nbsp;</SPAN><SPAN class="">name</SPAN>="<SPAN class="">GenericTCP_waitForConnectMS</SPAN>"</SPAN><SPAN class=""><SPAN>&nbsp;</SPAN><SPAN class="">value</SPAN>=<STRONG>"<SPAN class="">3000</SPAN>"</STRONG></SPAN></P><P>&nbsp;</P><P>How can I increase it pls?</P><P>&nbsp;</P><P><SPAN>Thank you!</SPAN></P><P>&nbsp;</P> Mon, 30 Dec 2024 22:19:24 GMT angelo_soar 2024-12-30T22:19:24Z https://www.servicenow.com/community/itom-forum/where-we-define-the-shazzam-timeout-pls/m-p/3138012#M120233 <P>Hi</P><P>&nbsp;</P><P>The shazzam default timeout&nbsp;<SPAN class=""><SPAN class="">value</SPAN>=<STRONG>"<SPAN class="">3000</SPAN>" of</STRONG></SPAN>&nbsp;Shazzam is so low for us&nbsp; (screen attached)</P><P>&nbsp;</P><P><SPAN>&lt;parameter</SPAN><SPAN class=""><SPAN>&nbsp;</SPAN><SPAN class="">name</SPAN>="<SPAN class="">GenericTCP_waitForConnectMS</SPAN>"</SPAN><SPAN class=""><SPAN>&nbsp;</SPAN><SPAN class="">value</SPAN>=<STRONG>"<SPAN class="">3000</SPAN>"</STRONG></SPAN></P><P>&nbsp;</P><P>How can I increase it pls?</P><P>&nbsp;</P><P><SPAN>Thank you!</SPAN></P><P>&nbsp;</P> Mon, 30 Dec 2024 22:19:24 GMT https://www.servicenow.com/community/itom-forum/where-we-define-the-shazzam-timeout-pls/m-p/3138012#M120233 angelo_soar 2024-12-30T22:19:24Z https://www.servicenow.com/community/itom-forum/where-we-define-the-shazzam-timeout-pls/m-p/3138032#M120234 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/829036">@angelo_soar</a>&nbsp;,</P><P>&nbsp;</P><P>yes you can increase the time. Follow this link, it has steps to change the timing.</P><P>&nbsp;</P><P><A href="https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/t_ConfigureTheShazzamProbe.html" target="_blank">https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/t_ConfigureTheShazzamProbe.html</A></P><P>&nbsp;</P><P>Accept and mark helpful if my response helped you</P> Tue, 31 Dec 2024 02:25:07 GMT https://www.servicenow.com/community/itom-forum/where-we-define-the-shazzam-timeout-pls/m-p/3138032#M120234 Runjay Patel 2024-12-31T02:25:07Z