question Re: GRC in ITOM forum

GRC

yasserbouat — Sat, 10 May 2025 10:35:18 GMT

Hello,

I hope you all are doing great,

I heard about GRC concepts in servicenow, and I want to learn it from beginner to advanced, but when I searched about it I found many courses and I didn't know from where to start : can someone please suggest me a roadmap ?

Re: GRC

Vasantharajan N — Sat, 10 May 2025 11:44:26 GMT

@yasserbouat - This article in the community will help you

https://www.servicenow.com/community/grc-blog/grc-irm-training-what-is-available-what-should-i-take-updated/ba-p/2560254

Re: GRC

abirakundu23 — Sat, 10 May 2025 12:08:31 GMT

Hi @yasserbouat ,
Please go through below training courses, GRC Product documentation, community and release note.
GRC - One part is IRM, another part is Third party Risk management.
First try to understand the basic concept, key terminology.
GRC Overview:
1. GRC Positioning & Framework
2. Key Terminology

3. Technical Details
Implementation Planning:
1. Use Cases
2. Implementation Team
3. Implementation Checklist
4.Personas, Groups, Roles
Entity Scoping:
1. Entity Scoping Overview
2. Entity Type Approach
3. Entity Class Approach
4. Entity Architecture
Policy & Compliance Implementation Approach:
1. Policy & Compliance Record
2. Policy & Compliance Architecture
3. Policy & compliance Configuration
Risk & implementation Approach:
1. Classic Risk Assessment Lifecycle
2. Advance Risk Assessment Lifecycle
3. Risk Management & Advance Risk Assessment Architecture

Others: Please go through the below modules as well.
1.Audit Management Essentials
2. Regulatory Change Management (RCM) Essentials

Read COBIT, NIST, ISO 27001, GDPR, overviews
You can enroll now learning course as well for understanding concept.
https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?achievement_id=d08ed977dbc27f40de3cdb85ca9619d7&id=amap_detail

Product Documentation: Governance, Risk, and Compliance

Community Article:

GRC/IRM Training – What is Available? What should ... - ServiceNow Community
https://www.bing.com/ck/a?!&&p=965f2a3a86c7cf69e2578b219aa2bef77c89c9184ed565eaaa4cde8e0512e65dJmltdHM9MTc0NjgzNTIwMA&ptn=3&ver=2&hsh=4&fclid=30e21eed-8681-6176-3cd2-0ba587696008&psq=grc+servicenow+training&u=a1aHR0cHM6Ly9sZWFybmluZy5zZXJ2aWNlbm93LmNvbS9seHAvZW4vZ292ZXJuYW5jZS1yaXNrLWFuZC1jb21wbGlhbmNlL2dyYy1pbnRlZ3JhdGVkLXJpc2stbWFuYWdlbWVudC1pcm0_Y291cnNlX2lkPTA5MjQxODYyNDcyYzUyMTRkYjYzZmIyNTEyNmQ0MzI4JmlkPWxlYXJuaW5nX2NvdXJzZV9wcmV2&ntb=1

Advanced Topics:

Once you’re confident with basics:

GRC Workflows and Notifications
Performance Analytics with GRC
Third-party integrations (e.g., UCF, Archer)
Scripting and customizing GRC modules
Building advanced dashboards and reports
Using GRC APIs

Please mark helpful and correct answer if it's worthy for you.

Re: GRC

yasserbouat — Sat, 10 May 2025 13:33:36 GMT

Thanks @abirakundu23 for your reply, but can you please show me the path on "nowlearning" ?

Re: GRC

SK Chand Basha — Sat, 10 May 2025 15:57:57 GMT

Hi @yasserbouat

Please find the links below

Fundamentals :-

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=09241862472c5214db63fb25126d4328 Fundamentals

Advanced:-

https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=6a82a3ad87b571505aa9ca2d0ebb357c

Mark it helpful and accept solution!! If this helps you to understand!!