question ServiceNow Administration Fundamentals (Xanadu) 7.1.1 in ITOM forum

ServiceNow Administration Fundamentals (Xanadu) 7.1.1

LaasyaV33080659 — Fri, 09 Jan 2026 00:50:58 GMT

Hello! I am stuck on step 3 (highlighted)

It is asking me to add Infinity Products, Inc for the manufacturer

But in the earlier step when it had me add manufacturer from vendor- it shows up as a checkbox...

Even if I press the checkbox, nothing changes, even if I try saving the form after checking the manufacturer checkbox, it gets unchecked after saving

Re: ServiceNow Administration Fundamentals (Xanadu) 7.1.1

LaasyaV33080659 — Fri, 09 Jan 2026 03:52:41 GMT

Add the manufacturing field also! Not just the dotwalking Vendor.Manufacturer

Re: ServiceNow Administration Fundamentals (Xanadu) 7.1.1

GlideFather — Fri, 09 Jan 2026 08:38:54 GMT

Hi @LaasyaV33080659,

I miss the full context, but the requirements mention Manufacturer (Company) and oyu only shared Service Offering:

It's difficult to review without having visibility to it. If you get stuck, try to delete and re-create again, or if not needed later, you can skip it and complete the lab at 80 %..