question How do I create a Printer Only discovery schedule? in ITOM forum

How do I create a Printer Only discovery schedule?

Ricky S Larsson — Tue, 01 Mar 2022 08:34:41 GMT

I have a task on me to discover +2000 printers on some subnets that we currently do not run any discovery on. The printers are found by SNMP probe. By using a SNMP behavior I would still discover other network devices on those subnets, some devices that are currently imported by other data sources.

Until we have dealed with those data sources, I would like to restrict my discovery schedules to just find printers. The only way I know of restricting which devices are found is in the Discovery Configuration Console. But by turning off Routers and Switches that would affect all our other schedules discovering those devices.

Is there any way to restrict discovery on a subnet-range to only find printers and exclude switches, routers, ups etc.? Discovery Behaviors alone doesn't seem to do it.

Re: How do I create a Printer Only discovery schedule?

Rahul Priyadars — Tue, 01 Mar 2022 08:37:36 GMT

Discovery is not smart enough to know before hand its a Printer or Not 🙂

Export all Printers IP using XLS in Discovery Schedules and let it discover Only Printers.

Regards

Re: How do I create a Printer Only discovery schedule?

VivekSattanatha — Tue, 01 Mar 2022 08:55:35 GMT

Hi,

If you have a specific discovery credential for the Printer then you can configure a credential alias for the schedule which will use only the printer credential

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/credentials/concept/discovery-credential-alias.html

Regards,

Vivek

Re: How do I create a Printer Only discovery schedule?

Ricky S Larsson — Tue, 01 Mar 2022 09:05:03 GMT

Sadly, they are using the public snmp community string. But this is good for our other upcoming discovery schedules were we want to exclude some type of Windows servers. Thank you

Re: How do I create a Printer Only discovery schedule?

Ricky S Larsson — Tue, 01 Mar 2022 09:06:40 GMT

That's what I'm afraid of 🙂

Like you say, I think getting in contact with the printer admin would be the best shot here and let him get me a list of IP

Thank you