question Advantage of using Service Graph connector over cloud discovery or vice-versa in ITOM forum

Advantage of using Service Graph connector over cloud discovery or vice-versa

imranbasham — Wed, 27 Apr 2022 14:19:08 GMT

Hi,

Please let me know the advantage of Service Graph Connector over cloud based discovery and vice -versa.

One I remember is Mid- sever is option in case of service Graph connector.

Again only with Service Graph connector we can not do Service Mapping, it required cloud discovery.

please share your inputs.

Re: Advantage of using Service Graph connector over cloud discovery or vice-versa

Ruchit — Thu, 26 May 2022 16:45:31 GMT

Please review Servicenow video and mark the answer if its helpful.

youtube.com/watch?v=HNpBF7ioqEM

Re: Advantage of using Service Graph connector over cloud discovery or vice-versa

Rahul Priyadars — Mon, 30 May 2022 04:53:31 GMT

Again only with Service Graph connector we can not do Service Mapping, it required cloud discovery. ---> Service Graph Connector directly do not do this , but Service Graph Connector still needs ITOM Plugin and License so base discovery product is there to do this.

if your need is to have Service Maps and OS level data too then go with Core Discovery .

Technically i see only difference is that SG Connector uses RTM and Discovery uses - Patterns , sensors etc.

Regards