question Re: vCenter event collector error - Exception Unable to connect to the vCenter server in ITOM forum

vCenter event collector error - Exception Unable to connect to the vCenter server

Ravish Shetty — Fri, 14 Jun 2019 21:08:28 GMT

Hi all,

I am getting the below error when I click on 'start'. the data pull for vcenter works fine so I am confused why we are having this issue for event collection.

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

tompowe — Fri, 14 Jun 2019 21:36:48 GMT

I had something like this happen to me. Try recreating the Event collector. If that works, then just delete the bad one.

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

Ravish Shetty — Thu, 20 Jun 2019 20:29:06 GMT

this did not work unfortunately

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

Vini — Tue, 25 Jun 2019 19:07:48 GMT

Hi,

Please make sure to open Port# 443, it may cause the issue. also make sure to open vmapp ports [9443,5480] to communicate with Discovery MiD Servers.

Thanks & Regards,

Vinil.

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

Ravish Shetty — Tue, 25 Jun 2019 21:11:51 GMT

hi Vinil, thanks for the response. 9443,5480 would be on the vCenter end or the MID server?

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

Vini — Tue, 25 Jun 2019 21:19:31 GMT

Hi Ravish,

Open communication from MiD Servers to Target vCenters.

it's always better to open request on Bi directional method.

if this resolves issue, please mark it as correct answer.

Thanks & Regards,

Vinil.

Re: vCenter event collector error - Exception Unable to connect to the vCenter server

ravinder2601 — Fri, 10 Jul 2020 07:04:52 GMT

Hi Ravish,

Were you able to resolve this, if yes can you please share the information.