question Re: How do i create tabs in Service portal ? in ITSM forum

How do i create tabs in Service portal ?

Rishi23 — Sat, 11 Sep 2021 09:09:37 GMT

Hi Experts ,

I have small query w.r.t the tabs in Service portal .

How do i create a tab and display records based on click . I actually need it similar to the screenshot below :

Note: - I have used the data with instance widget to fetch the records from the required table , but just confused on the best way to create tabs . Please let me know how to create the tabs as below ( circled in yellow )

Appreciate your quick responses experts : Thanks in Advance .

Regards,

Rishi

Re: How do i create tabs in Service portal ?

hvrdhn88 — Sat, 11 Sep 2021 09:25:17 GMT

Please try with below blog. Hope it will help you.

https://developer.servicenow.com/connect.do#!/share/contents/6265234_tabbed_table_widget?v=2.2&t=RATINGS_REVIEWS&page=1

Re: How do i create tabs in Service portal ?

Community Alums — Sun, 12 Sep 2021 06:21:00 GMT

Hi Rishi,

This is the step-by-step implementation:

https://community.servicenow.com/community?id=community_article&sys_id=09e33c6b1b2a4c10a59033f2cd4bcb90

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

Re: How do i create tabs in Service portal ?

Rishi23 — Fri, 17 Sep 2021 13:02:18 GMT

Thanks Sandeep ,

One more help , i got the tabs created .

But i am facing issues in displaying the fields for each tabs .

I need to display fields based on state . If i select incident Inprogress tab , then the fields must be for example - state , number , assignment group . And if i select Incident Pending tab, then the fields must be State number , Onhold reason , assignment group etc .

How can we achieve this pls ?

Regards,

Rishi

Re: How do i create tabs in Service portal ?

Rishi23 — Mon, 20 Sep 2021 10:19:24 GMT

Thanks Harsh,

One more help , i got the tabs created .

But i am facing issues in displaying the fields for each tabs .

How can we achieve this pls ?

Re: How do i create tabs in Service portal ?

hvrdhn88 — Wed, 22 Sep 2021 12:45:01 GMT

Can you confirm, which solution have you used here ? so this way I can try to reproduce it on my end.

Possible solution looks like,

Create view and add them into your list, use that view on your widget to show those columns.

To show the columns in list, have you defined set of columns ?

Re: How do i create tabs in Service portal ?

Rishi23 — Wed, 22 Sep 2021 13:28:43 GMT

This is the link i followed Harsh :

https://community.servicenow.com/community?id=community_blog&sys_id=3e0d2ea5dbd0dbc01dcaf3231f96190f

Please suggest me the suitable ways .

Regards,

Rishi

Re: How do i create tabs in Service portal ?

hvrdhn88 — Wed, 22 Sep 2021 13:43:43 GMT

You can create View Here, 3 view and define that view in url parameter view=<your ViewName>

eg:

Tab 1 Link:

?table=incident&title=Incidents&page=ticket&view=<yourcustomViewName >&filter=caller_id=javascript:gs.getUserID()^active=true&enable_filter=true&show_new=true&show_keywords=true&show_breadcrumbs=true&o=number&d=desc&p=1

Note: Define in other two tabs as well.

Make sure you add those column on your custom view related list "Lists" .

If my answer helped you, kindly mark my answer as correct.

Re: How do i create tabs in Service portal ?

jrmarkel — Wed, 22 Sep 2021 20:01:55 GMT

Rishi,

It looks like you need the tabbed data table functionality rather than tabbed form.

Please refer to Step #34 in the article.

This will also allow you to have different actions based on the status, e.g., a "Complete" button on each data row contained in the In Progress tab.

Regards,

JRMarkel

Re: How do i create tabs in Service portal ?

hvrdhn88 — Thu, 23 Sep 2021 04:19:42 GMT

Did you get a chance to review my response ?

Do you need any further help here ?