question How to delete History record in applications bar. in ITSM forum

How to delete History record in applications bar.

Becky Barton — Wed, 11 Dec 2019 16:29:49 GMT

Hi,

In the application bar on the left-hand side, there is an option to view your history ( where you have recently been within the instance). An issue has come up and I need to be able to reset a users click history so they can no longer navigate back to those pages/records, can anybody help with how to do this?

Thanks in advance

Becky

Re: How to delete History record in applications bar.

Elijah Aromola — Wed, 11 Dec 2019 17:00:07 GMT

You can set the system property "glide.ui.nav.history_length" to 0. This will show the history section but no records will display.

Please mark this as correct/helpful if it resolved your issue!

Re: How to delete History record in applications bar.

Nadeem Basha — Tue, 27 Oct 2020 17:44:36 GMT

Hi Elijah,

Yes this part it works, can you please help me on the history section "no records" should display for users who does not have any roles.

Regards,

Nadeem.