question Re: How can I set a view based on a users group? in ITSM forum

How can I set a view based on a users group?

BerndKlus — Wed, 10 Jun 2015 14:02:58 GMT

Hi All,

as mentioned in the short description. I want to set a specific view for user which are in a specific group.

I thougt about a client script but I dont know how to set a view using a client script.

Does anyone know how I can solve my problem?

cheers Bernd

Pradeep Sharma — Wed, 10 Jun 2015 14:19:34 GMT

Hi Bernd,

You may find the below link helpful.

BerndKlus — Thu, 11 Jun 2015 06:38:27 GMT

Hello Pradeep,

Thank you for your reply, but your solution does not have the dynamic that I need..

What I have in mind is:

The current user is Member of the Group "IS Service Desk". A script (or whatever) recognise it and change the view while the form loads.

Anurag Tripathi — Thu, 11 Jun 2015 08:17:30 GMT

hi Bernd,

Couple of ways by which you can achieve this:

Check out View rules on wiki, you can create 2 view rules

One will direct users of group service desk to view x

other will send users of all groups except service desk to view y.

Important thing is to make sure that under no circumstances condition of both view rule should be matched, in that case output will be random.

From an onload client script

Sumanth Now — Tue, 03 Jul 2018 13:41:50 GMT

How can I set a view for a specific group using View rules please ?

I tried using roles and i got it, but I want to know with groups.