question Info Message Client Script in ITSM forum

Info Message Client Script

Russell Park — Tue, 05 Nov 2019 15:25:35 GMT

I am trying to add a blue bar info message under a field with a client script. I want the info message to be several lines. How can I do a line break on the info message to have the message show on multiple lines? I want it to look like the below but I have tried a few different options and it just puts in on the same line.

5 - Exceeds

4 - Meets

function onLoad() {
    g_form.showFieldMsg("u_review", ("5 - Exceeds" +  + "4 - Meets"));
    callback(saveAndClose);

}

Re: Info Message Client Script

chidanandadhath — Tue, 05 Nov 2019 15:29:02 GMT

try this

function onLoad()

{ g_form.showFieldMsg("u_review", ("5 - Exceeds" +"\n" + "4 - Meets")); callback(saveAndClose); }

Re: Info Message Client Script

Prateek kumar — Tue, 05 Nov 2019 15:32:26 GMT

function onLoad() 
{ 
g_form.showFieldMsg("u_review", ("5 - Exceeds" +'\n'+ "4 - Meets")); 
callback(saveAndClose);
 }

Re: Info Message Client Script

Russell Park — Tue, 05 Nov 2019 15:39:15 GMT

Prateek,

This is what I get when I use that code. Is there a different option I can use to get my needed results?

Re: Info Message Client Script

Anurag Tripathi — Tue, 05 Nov 2019 15:43:08 GMT

Check this out, might help

https://community.servicenow.com/community?id=community_article&sys_id=7197a729dba82f0023f4a345ca9619d1

-Anurag

Re: Info Message Client Script

Prateek kumar — Tue, 05 Nov 2019 16:04:00 GMT

Try this out:

Make sure you uncheck Isolate script field on the record.

function onLoad() {
var str = "5 - Exceeds" +"\n"+ "4 - Meets";
alert(str);
var controlID = g_form.getControl('u_review').id + '_fieldmsg'; 
g_form.showFieldMsg('u_review', str); 
document.getElementById(controlID).style.whiteSpace = 'pre-wrap'; 
callback(saveAndClose);

}

Re: Info Message Client Script

dvp — Tue, 05 Nov 2019 16:17:33 GMT

You can can have two showFieldMsg stataments

   g_form.showFieldMsg("u_review", "5 - Exceeds");
   g_form.showFieldMsg("u_review", "4 - Meets");

Re: Info Message Client Script

Russell Park — Tue, 05 Nov 2019 17:17:54 GMT

It shows on 2 different lines but not the type of info message I was looking for. I like the blue bar message right below the field.

Re: Info Message Client Script

Russell Park — Tue, 05 Nov 2019 17:18:13 GMT

I have tried that it it works but not the look I am going for.

Re: Info Message Client Script

Prateek kumar — Tue, 05 Nov 2019 17:40:52 GMT

I just put an alert to confirm.

You can comment out the alert line in your code.

Re: Info Message Client Script

Russell Park — Tue, 05 Nov 2019 20:46:27 GMT

Thank you Prateek I was able to get his to work. I appreciate your help and have marked this correct.

Russell