Email ignored by 'Ignore header' filter

redth — Tue, 15 Oct 2019 01:20:10 GMT

Hi,

Been getting this error for incoming emails to SN- 'Email ignored by 'Ignore header' filter'.

Checked the OOB filter 'Ignore header' and noticed that it will ignore the emails that contains the following headers:

Auto-Submitted:auto-replied

X-ServiceNow-Generated:true

X-FC-MachineGenerated:true

Content-Type:multipart/report; report-type=delivery-status;

Our incoming emails has 2 of the above headers. Can you let me know if I can remove those headers from the OOB filter?

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