question Re: hide columns from Personalize List Columns for some users groups ?? in ITSM forum

hide columns from Personalize List Columns for some users groups ??

yassirn — Thu, 23 Mar 2017 16:00:23 GMT

I have a table with too much columns. some of them just need to be shown for special groups of users, in the form it works fine but they still appear in the available columns in when i try to Personalize list columns.

Re: hide columns from Personalize List Columns for some users groups ??

HugoFirst — Thu, 23 Mar 2017 18:30:06 GMT

You said you tried to personalize list columns. So my advice may be redundant.

But the feature I use is called Configure -> List Layout.

I am on Helsinki.

EDIT:

My advice may not be redundant afterall. I think you used the Gear icon to access "Personalize List Columns". But these changes only pertain to your own userid.

I assume that you are an admin. If so, right click on the list header and select Configure, then select List Layout. Changes here will apply to all users who have not personalized the list for themselves.

Re: hide columns from Personalize List Columns for some users groups ??

RudhraKAM — Thu, 23 Mar 2017 18:30:19 GMT

create an ACL stating that whom should those fields visible to . that will solve your problem

Re: hide columns from Personalize List Columns for some users groups ??

Pradeep Sharma — Thu, 23 Mar 2017 18:31:52 GMT

Hello Yassir,

Have you tried with an add_to_list ACL? "add_to_list" User cannot view or personalize specific columns in the list mechanic.

Using Access Control Rules - ServiceNow Wiki

Re: hide columns from Personalize List Columns for some users groups ??

yassirn — Thu, 23 Mar 2017 20:57:42 GMT

Yes, but for my case i have only 4 groups that should see those fields, for two of them i found the solution because i already know their names i just create a role and add it to those groups and i creat tan add_to_list ACL with this role, but my problem is with the 2 others groups because they are variable, so what i think is that i should maybe add something as a script !!

Re: hide columns from Personalize List Columns for some users groups ??

Pradeep Sharma — Thu, 23 Mar 2017 20:59:50 GMT

Can you please give more details on what you mean by " but my problem is with the 2 others groups because they are variable,"?

Re: hide columns from Personalize List Columns for some users groups ??

yassirn — Thu, 23 Mar 2017 21:11:44 GMT

The 2 others groups i get them from 2 fields in a form and they are depending on what record the user has choosed

Re: hide columns from Personalize List Columns for some users groups ??

Service Manager — Thu, 05 Dec 2019 19:58:18 GMT

Hi Pradeep,

I tried to hide a field ' assignment group' from personalized list via ACL operation 'add_to_list' on Madrid.

Unfortunately, it didn't work

Thanks