question dictionary attribute in servicenow what are the functionality in ITSM forum

dictionary attribute in servicenow what are the functionality

Sanoop Shaji — Thu, 20 Sep 2018 18:21:05 GMT

Dictionary attribute uses

Re: dictionary attribute in servicenow what are the functionality

sachin_namjoshi — Thu, 20 Sep 2018 18:25:48 GMT

Dictionary attributes alter the behavior of the table or element that the dictionary record describes. Administrators can add or modify dictionary attributes.

Please check below for more details on dictionary attributes

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/reference-pages/concept/c_DictionaryAttributes.html

Regards,

Sachin

Re: dictionary attribute in servicenow what are the functionality

Akash4 — Thu, 20 Sep 2018 18:27:27 GMT

Hi Sanoop,

The attributes in ServiceNow have additional capabilities apart from the variable modification that we can do dictionary.

Examples:

One which solved many of our problems in our system is providing "global_visibility" to a reference field : meaning makes this table visible globally even if there are domain restrictions.

Other could be "no_attachment" which makes the attachment to be simply disabled. There could be many other attributes with which we can alter the scope of the variables easily. This link could give you a list of all attributes: DictionaryAttributes

Regards, Akash