question Re: Adding screen shots to comment and work notes fields in ITSM forum https://www.servicenow.com/community/itsm-forum/adding-screen-shots-to-comment-and-work-notes-fields/m-p/2673255#M503020 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/394614">@Balaji Anand</a>&nbsp;</P> <P>&nbsp;</P> <P>your question is rather unspecific and lacking many details, but could it be that you have installed on your browser the <A href="https://www.arnoudkooi.com/" target="_blank" rel="noopener">SN Utils browser extension</A> and your colleagues have not?</P> <P>&nbsp;</P> <P>Maik</P> Fri, 15 Sep 2023 15:32:19 GMT Maik Skoddow 2023-09-15T15:32:19Z Adding screen shots to comment and work notes fields https://www.servicenow.com/community/itsm-forum/adding-screen-shots-to-comment-and-work-notes-fields/m-p/2673225#M503018 <P>I can be able to paste the screen shot in work notes and additional comments ,but my colleague can't be able to paste the screenshot inside the additional comments (or) work notes. Can anyone please suggest some solution for this issue.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BalajiAnand_0-1694790659706.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/289189iAA3371F2646F8B1B/image-size/medium?v=v2&amp;px=400" alt="BalajiAnand_0-1694790659706.png" title="BalajiAnand_0-1694790659706.png" /></span></P><P>&nbsp;</P> Fri, 15 Sep 2023 15:12:05 GMT https://www.servicenow.com/community/itsm-forum/adding-screen-shots-to-comment-and-work-notes-fields/m-p/2673225#M503018 Balaji Anand 2023-09-15T15:12:05Z Re: Adding screen shots to comment and work notes fields https://www.servicenow.com/community/itsm-forum/adding-screen-shots-to-comment-and-work-notes-fields/m-p/2673255#M503020 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/394614">@Balaji Anand</a>&nbsp;</P> <P>&nbsp;</P> <P>your question is rather unspecific and lacking many details, but could it be that you have installed on your browser the <A href="https://www.arnoudkooi.com/" target="_blank" rel="noopener">SN Utils browser extension</A> and your colleagues have not?</P> <P>&nbsp;</P> <P>Maik</P> Fri, 15 Sep 2023 15:32:19 GMT https://www.servicenow.com/community/itsm-forum/adding-screen-shots-to-comment-and-work-notes-fields/m-p/2673255#M503020 Maik Skoddow 2023-09-15T15:32:19Z