question Re: how to pass variable from Catalog item to catalog task in flow designer ? in ITSM forum

how to pass variable from Catalog item to catalog task in flow designer ?

chercm — Sat, 07 Oct 2023 01:47:16 GMT

i have created a name_of_user variable in the catalog item but how can i pass that information to over write the generic requested for field on catalog task ?

Re: how to pass variable from Catalog item to catalog task in flow designer ?

AnveshKumar M — Sat, 07 Oct 2023 01:58:09 GMT

Hi @chercm

You can pass the variables while creating the Catalog Task using Create Catalog Task action. You just have to select your catalog in the template catalog item and all the variables will be displayed then using the slush bucket you can pick which variables you want to display in catalog task. For more info you can refer the screenshot below and the documentation link.

https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/flow-designer/reference/create-catalog-task-flow-designer.html

Please mark my answer helpful and accept as solution if it helped you 👍✅

Re: how to pass variable from Catalog item to catalog task in flow designer ?

chercm — Sat, 07 Oct 2023 02:49:33 GMT

@AnveshKumar M

how to choose which one to use on which part of the catalog form ?

Re: how to pass variable from Catalog item to catalog task in flow designer ?

AnveshKumar M — Sat, 07 Oct 2023 03:33:26 GMT

@chercm I didn't get you! If it's about variables you can choose them right in slush bucket itself.

Re: how to pass variable from Catalog item to catalog task in flow designer ?

chercm — Sat, 07 Oct 2023 14:01:33 GMT

@AnveshKumar M

i found the solution that i created a variable on the dictionary of the sctask form and to my surprise that field came out on the flow designer and that fixed my issue .

Re: how to pass variable from Catalog item to catalog task in flow designer ?

AnveshKumar M — Sun, 08 Oct 2023 02:40:45 GMT

Hi @chercm this is not the best practice. If you want to acces your variables in flow you can use get variables action and pass the RITM to get the variables available for the flow.