question Is it possible to hide KB views of the article for a particular knowledge base & not for all? in ITSM forum

Is it possible to hide KB views of the article for a particular knowledge base & not for all?

SREE HARSHA NS — Thu, 23 Nov 2023 11:27:14 GMT

Is it possible to hide KB views of the article for a particular knowledge base & not for all? Please check the attached and advise.

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

Dr Atul G- LNG — Thu, 23 Nov 2023 11:32:34 GMT

Hi @SREE HARSHA NS

https://www.servicenow.com/community/developer-forum/hide-views-on-knowledge-article/m-p/1673636

https://www.servicenow.com/community/developer-forum/is-it-possible-to-prevent-the-number-of-views-from-being-counted/m-p/1616178

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

SREE HARSHA NS — Thu, 23 Nov 2023 11:49:07 GMT

Hi, I want to hide views from the KB articles which is related to only one Knowledge base available in the system. Other articles from other Knowledge bases should be as usual.
Is that feasible, please advise?

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

Dr Atul G- LNG — Thu, 23 Nov 2023 11:51:05 GMT

Hi @SREE HARSHA NS

No, Not OOTB possible , as per my knowledge.

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

SREE HARSHA NS — Thu, 23 Nov 2023 11:58:10 GMT

ok Thank you!, is it possible to hide views from all KB articles available in the system both in backend (native/itil view) and portal view?

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

Dr Atul G- LNG — Thu, 23 Nov 2023 11:59:11 GMT

Hi @SREE HARSHA NS

Check the above links to verify this.

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

SREE HARSHA NS — Thu, 23 Nov 2023 12:06:37 GMT

Sorry, I'm not able to find it there exactly!

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

Dr Atul G- LNG — Thu, 23 Nov 2023 12:09:22 GMT

Read this buddy.

https://www.servicenow.com/community/developer-forum/hide-views-on-knowledge-article/m-p/1673636/page/2

Re: Is it possible to hide KB views of the article for a particular knowledge base & not for all

svani — Fri, 20 Jun 2025 09:35:40 GMT

Hi @SREE HARSHA NS ,

Did you happened to complete this requirement, i am sure its very late reply please let me know if you got it to completed, i have same requirement unable to complete, tried with creating the new property and did changes in widget .

Thanks,

Svani