question Re: Required roles for REST API integration in ITSM forum

Required roles for REST API integration

Santhosh40 — Fri, 12 Jun 2020 11:55:54 GMT

Hi Experts,

Can anyone help me to list out the required roles for implementing REST API's in instance.

Note: It's new project, need to request the client for the required role to achieve this functionality.(Client has not ready to give admin access for DEV instnace)

Your valueable thought and leads would be more appreciable.

Thanks

santhosh.K

Re: Required roles for REST API integration

Hitoshi Ozawa — Fri, 12 Jun 2020 11:59:26 GMT

Web service administrator role is required to read, create, modify, and delete scripted REST APIs.

https://docs.servicenow.com/bundle/london-application-development/page/integrate/custom-web-services/reference/r_CustomWebServiceRoles.html

Re: Required roles for REST API integration

JerryJ071847183 — Fri, 12 Jun 2020 12:00:22 GMT

you need

web_Service_admin or rest_admin to atleast test in rest API explorer and perform integration.

Mark my ANSWER as CORRECT and HELPFUL if it helps

Re: Required roles for REST API integration

Chander Bhusha1 — Fri, 12 Jun 2020 12:07:39 GMT

Hi Santhosh,

To setup integration you have to require web_service_admin or rest_admin.

If you are creating a scripted rest api in different application then you might have to define the cross-scope priviledge for for some of the global function for that application(ie. setStatus() or setBody();

If you are testing from explore then you need rest_explorer role.

Please mark answer correct and helpful.

Thanks,

Re: Required roles for REST API integration

Ashutosh Munot1 — Fri, 12 Jun 2020 12:12:28 GMT

Hi,

Get Web Service admin role so you can develop the web service on the instannce.

Thanks,
Ashutosh