https://www.servicenow.com/community/itsm-forum/how-to-get-previous-value-in-email-script/m-p/2820277#M513753 <P>Hello All,</P><P>I have requirement like when the catalog item is update then the notification will get trigger with following details.</P><P>Previous Catalog Item Name: Test Catalog Item</P><P>New Catalog Item Name: XXXXXX</P><P>Previous Category: Office</P><P>New Category: XXX</P><P>Previously Available For:itil user</P><P>Now Available for: XXXXX</P><P>I have create notification and write email script but i am not abel to fetch previous value in email script. Please anyone can tell me how can fetach this previous values.</P> Thu, 08 Feb 2024 13:05:13 GMT akash_1998 2024-02-08T13:05:13Z https://www.servicenow.com/community/itsm-forum/how-to-get-previous-value-in-email-script/m-p/2820277#M513753 <P>Hello All,</P><P>I have requirement like when the catalog item is update then the notification will get trigger with following details.</P><P>Previous Catalog Item Name: Test Catalog Item</P><P>New Catalog Item Name: XXXXXX</P><P>Previous Category: Office</P><P>New Category: XXX</P><P>Previously Available For:itil user</P><P>Now Available for: XXXXX</P><P>I have create notification and write email script but i am not abel to fetch previous value in email script. Please anyone can tell me how can fetach this previous values.</P> Thu, 08 Feb 2024 13:05:13 GMT https://www.servicenow.com/community/itsm-forum/how-to-get-previous-value-in-email-script/m-p/2820277#M513753 akash_1998 2024-02-08T13:05:13Z https://www.servicenow.com/community/itsm-forum/how-to-get-previous-value-in-email-script/m-p/2820451#M513770 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/473468">@akash_1998</a>&nbsp;,</P> <P>Please go through the solution :&nbsp;<A href="https://www.servicenow.com/community/developer-forum/how-to-get-previous-value-in-email-notification/m-p/1606714" target="_blank">https://www.servicenow.com/community/developer-forum/how-to-get-previous-value-in-email-notification/m-p/1606714</A></P> <P>&nbsp;</P> Thu, 08 Feb 2024 14:27:33 GMT https://www.servicenow.com/community/itsm-forum/how-to-get-previous-value-in-email-script/m-p/2820451#M513770 Community Alums 2024-02-08T14:27:33Z