question Re: How to copy mrvs values to another variable in sctask variables in ITSM forum

How to copy mrvs values to another variable in sctask variables

snriya — Mon, 02 Sep 2024 04:22:15 GMT

Hi All,

I am looking for the solution to copy one of the field value of mvrs to another field in sctask variables once we save or submit the form. I have created 'on submit' catalog client script but that is not working.

For more understanding please refer below attached screenshot.

Re: How to copy mrvs values to another variable in sctask variables

sujitha16 — Mon, 02 Sep 2024 05:47:07 GMT

@snriya I would like to know few details based on your screenshot,

- Is the "Approver" variable is set to mandatory post submission?

- You want the detail to be passed to a variable and not a form field?

Need to copy MRVS data to same catalog item variable : https://www.servicenow.com/community/itsm-forum/need-to-copy-mrvs-data-to-same-catalog-item-variable/td-p/479637

Re: How to copy mrvs values to another variable in sctask variables

snriya — Mon, 02 Sep 2024 06:00:17 GMT

1. No, I was just looking for options for that fields, so I made that Mandatory. So ignore the mandatory part. I just want that post submission it should get auto filled by mrvs value.

2. Yes, to variable not in form field.

Re: How to copy mrvs values to another variable in sctask variables

sujitha16 — Mon, 02 Sep 2024 06:42:58 GMT

Got it! Hope you checked the referenced link. It's similar to your requirement.