question Change request model in ITSM forum

Change request model

Community Alums — Thu, 03 Oct 2024 09:27:37 GMT

Hello,

We have multiple model options for creating new change in the Xanadu release. How can we remove the unwanted options for change models?

I appreciate any help you can provide.

Thanks

Re: Change request model

Siddhesh Jadhav — Thu, 03 Oct 2024 09:40:34 GMT

Hi @Community Alums ,

Navigate to Change > Administration > Change Models, find the specific change model you want to hide, and modify the Available in 'Create New' field to false.

Best regards,
Siddhesh Jadhav

If this is helpful, please mark the response as helpful and accepted.

Re: Change request model

Dr Atul G- LNG — Thu, 03 Oct 2024 10:02:20 GMT

Hi @Community Alums

2 Ways, either you can make them active False if you are not going to use those models in future or make create new = False.