question Re: Auto save the form in ITSM forum

Auto save the form

vivek110 — Tue, 24 Dec 2024 12:32:29 GMT

Hi All,
We have a requirement to Autosave the form even if we have not filled the mandatory fields in the form.
Please help me to resolve this at the earliest possible.

Thanks in advance.

Regards,
Vivek

Re: Auto save the form

Dr Atul G- LNG — Tue, 24 Dec 2024 12:36:02 GMT

Hi @vivek110

Practically it is not a valid requirement, the reason being it will increase the load on the system and every time a new version needs to be saved. While fetching system needs to see the last saved and get it back. So don't go for this one.

What best you can do

- Make fewer fields mandatory at a time when saving/submitting.

- Educate users that this is the best way for SN to provide OOTB.

Re: Auto save the form

Ankur Bawiskar — Tue, 24 Dec 2024 12:58:38 GMT

@vivek110

Please share with us your actual business requirement

This doesn't look like a valid business requirement.

Allowing to save form without mandatory fields won't be a good user experience

If my response helped please mark it correct and close the thread so that it benefits future readers.