question Server-Side Scripting in ITSM forum

Server-Side Scripting

PritamG — Wed, 29 Jan 2025 07:23:47 GMT

How do you use GlideRecord in server-side scripting?

Re: Server-Side Scripting

Viraj Hudlikar — Wed, 29 Jan 2025 12:48:20 GMT

Hello @PritamG

Check this GlideRecord | ServiceNow Developers

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

Re: Server-Side Scripting

Sandeep Rajput — Wed, 29 Jan 2025 12:56:11 GMT

@PritamG Here are some useful links

https://www.youtube.com/watch?v=-GPjps0r0KI

https://www.servicenow.com/community/developer-blog/servicenow-gliderecord-tutorial-servicenow-gliderecord-what-is/ba-p/2333316

Hope this helps.

Re: Server-Side Scripting

Ankur Bawiskar — Wed, 29 Jan 2025 13:00:03 GMT

@PritamG

there are lot of resources in docs, community, youtube about this

Did you go through that?

Are you looking for specific requirement or stuck somewhere?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Server-Side Scripting

Dr Atul G- LNG — Wed, 29 Jan 2025 13:01:15 GMT

Hi @PritamG

https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_learnv2_scripting_xanadu_gliderecord

Re: Server-Side Scripting

vishwajeet5550 — Thu, 30 Jan 2025 10:08:50 GMT

GlideRecord is a powerful server-side API in ServiceNow used to query, insert, update, and delete records from the database. It is commonly used in business rules, script includes, scheduled jobs, and background scripts.

var gr = new GlideRecord('incident'); // Specify the table name gr.addQuery('priority', 1); gr.query(); while (gr.next()) { gs.info('Incident Number: ' + gr.number); }