question make Comments and worknotes section as default section in ITSM forum

make Comments and worknotes section as default section

Community Alums — Fri, 14 Feb 2025 11:38:53 GMT

Hi experts,

How can we make 'Comments and Worknotes' as a default section? When ever user over opens a case it is opening with Fullfilment Instructions tab.

TIA

Ankur Bawiskar — Fri, 14 Feb 2025 12:22:33 GMT

@Community Alums

use this in onLoad client script

g_tabs2Sections.setActive(n); // n is the number of section

section number starts with 0,1,2 etc

In your case it's number 2 so use this

g_tabs2Sections.setActive(2);

If my response helped please mark it correct and close the thread so that it benefits future readers.

Ankur Bawiskar — Mon, 17 Feb 2025 10:20:12 GMT

@Community Alums

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.