question How to update worknotes if changes occurs in related list. in ITSM forum

How to update worknotes if changes occurs in related list.

kh69293 — Wed, 26 Feb 2025 12:18:05 GMT

Hi Experts,

I have to update current table worknotes if any changes occur in related lists of it including what changes occur also to be captured . How to achieve this ,could someone please help on this..

For example in related list if any field updates then the field is changed from a to b..like this

Thanks

Re: How to update worknotes if changes occurs in related list.

Ankur Bawiskar — Wed, 26 Feb 2025 12:30:23 GMT

@kh69293

for this you will have to write after update business rule on related list table

Query with your table on related list table which refers to current form

Then update the parent record

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: How to update worknotes if changes occurs in related list.

Harrymate — Wed, 26 Feb 2025 15:59:20 GMT

To Automatically update the work notes when any changes occur in related lists (including capturing what changed), By using Glide Record and Glide Audit API.