question Re: Translating the alert message in catalog client script to another language in ITSM forum

Translating the alert message in catalog client script to another language

Chetan Marathe — Fri, 09 Dec 2022 13:29:35 GMT

Hello,

I wrote a catalog client script to get an error message.

In that I used alert(); to get that message.

Now I want to translate the message into another language.

Can you please help with this?

I have also tried to create a Key in Messages>> in>> System Localization.

Thanks,

Chetan Marathe

Re: Translating the alert message in catalog client script to another language

Community Alums — Fri, 09 Dec 2022 13:37:12 GMT

Hi @Chetan Marathe ,

Follow the steps Mentioned here :

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/localization/task/t_TranslateAClientScriptMessage.html

Re: Translating the alert message in catalog client script to another language

Raghav Sharma24 — Fri, 09 Dec 2022 13:40:40 GMT

1. use below code instead of alert.

getMessage('alert_message', function(msg){alert(msg);});

2. create an entry in "sys_ui_message" table for the alert message you are passing above in required language.

Please mark the answer correct/helpful accordingly.

Re: Translating the alert message in catalog client script to another language

jaheerhattiwale — Fri, 09 Dec 2022 13:44:43 GMT

@Chetan Marathe Detailed ServiceNow documentation link.

https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/localization/task/t_TranslateAClientScriptMessage.html

Please mark as helpful or correct answer based on impact

Re: Translating the alert message in catalog client script to another language

arnoh — Mon, 03 Apr 2023 13:45:03 GMT

This worked like a charm, thanks!

Re: Translating the alert message in catalog client script to another language

Manikmodi16 — Fri, 01 Dec 2023 07:54:31 GMT

This works, thanks!

Re: Translating the alert message in catalog client script to another language

xhensilahad — Thu, 17 Oct 2024 14:29:27 GMT

Worked, Thank you

Re: Translating the alert message in catalog client script to another language

nirwan_ritik — Wed, 22 Jan 2025 15:19:14 GMT

It worked 🙂
Thanks!!!

Re: Translating the alert message in catalog client script to another language

Ramya Neelam1 — Wed, 26 Feb 2025 21:01:29 GMT

Hi Raghav,

I have a similar requirement, trying to show an alert message in different languages on the portal. But it is not working as expected.

Below is my code placed in widget(client script). If possible for you, could you please let me know if I need to modify anything in the below code.

getMessage('Downloaded_Report_successfully', function(translatedMessage) {

alert(translatedMessage);

});