question Re: Visibility of Initiate Deployment UI button to Development Team in ITSM forum

Visibility of Initiate Deployment UI button to Development Team

Nivedha G — Mon, 24 Mar 2025 17:38:25 GMT

Hi,

The Initiate Deployment button is currently visible to Release coordinator, but now there is a condition needed where it should be also visible to Development Team (We have to get development team group name from Feature record). I have given a script under Initiate Deployment UI action but the issue is now its showing for all the users and the script is not checking for Development Team.

function isUserInFeatureDevelopmentTeam() {

var grFeature = new GlideRecord('rm_feature');

grFeature.addQuery('parent', current.sys_id);

grFeature.query();

while (grFeature.next()) {

var devTeam = grFeature.u_development_team;

if (devTeam) {

var grTeamMember = new GlideRecord('sys_user_grmember');

grTeamMember.addQuery('group', devTeam);

grTeamMember.addQuery('user', gs.getUserID());

grTeamMember.query();

if (grTeamMember.hasNext()) {

return true;

}

return false;

}

And in condition field of the UI action I have included the function name :

current.state == "25" &&

current.u_change_request.nil() &&

(current.assigned_to == gs.getUserID() || isUserInFeatureDevelopmentTeam());

What might be the issue here? Thanks in Advance

Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Mon, 24 Mar 2025 17:49:36 GMT

Hello @Nivedha G

Where have you written this function ?

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Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Mon, 24 Mar 2025 17:51:53 GMT

Hello @Nivedha G

Just to add to my previous reply, also share screenshots of your UI Action, full.

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Re: Visibility of Initiate Deployment UI button to Development Team

Nivedha G — Mon, 24 Mar 2025 17:53:27 GMT

This function is written in the script section of Initiate Deployment UI action

Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Mon, 24 Mar 2025 18:14:01 GMT

Hello @Nivedha G

It doesn't works like that. You cannot write function in script section and call it in condition because condition is evaluated first and it doesn't has access to function you have written. So it will get null.

Please wrap this function in a script include and call that script include in your UI script condition part.

&& ScriptIncludeName().METHODName()

Method in which you wrote this script then it will work.

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Re: Visibility of Initiate Deployment UI button to Development Team

Nivedha G — Tue, 25 Mar 2025 09:39:08 GMT

Hi @Shivalika

I have added the script include

var CheckDevelopmentTeamAccess = Class.create();

CheckDevelopmentTeamAccess.prototype = {

initialize: function () {},

isUserInFeatureDevelopmentTeam: function (releaseSysId) {

var userId = gs.getUserID();

var grFeature = new GlideRecord('rm_feature');

grFeature.addQuery('parent', releaseSysId); // Get features linked to the Release

grFeature.query();

while (grFeature.next()) {

var devTeam = grFeature.getValue('u_development_team'); // Get development team (group)

if (devTeam) {

var grTeamMember = new GlideRecord('sys_user_grmember');

grTeamMember.addQuery('group', devTeam);

grTeamMember.addQuery('user', userId);

grTeamMember.query();

if (grTeamMember.hasNext()) {

return true; // User is in the development team

}

return false;

type: 'CheckDevelopmentTeamAccess'

and then have include the script include in condition field of UI action to the exisiting one:

current.state=="25"&&current.u_change_request.nil()&&current.assigned_to==gs.getUserID() && CheckDevelopmentTeamAccess().isUserInFeatureDevelopmentTeam()

But after inlcuding this also Initiate Deployment button is not visible to development team and before it was visible to release coordinator now its not visible for them as well now.Could you please help us in this.Thanks in advance

Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Tue, 25 Mar 2025 09:46:07 GMT

Hello @Nivedha G

It's because you have passed parameter in the script include method but not in the UI Action condition.

There might be other modifications as well. Let me analyze this and share an updated script with you shortly.

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Shivalika

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Re: Visibility of Initiate Deployment UI button to Development Team

Nivedha G — Tue, 25 Mar 2025 10:01:47 GMT

Hi @Shivalika

I have debugged the script include and found that there is no issue with script include ,but maybe there is issue with condition given in UI action

Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Tue, 25 Mar 2025 10:04:41 GMT

Hello @Nivedha G

In that case, just pass the releasesysId as parameter in your UI Action.

Like ➡️ current.RELEASE (parameter from your records)

If it doesn't works then I will analyze the script include as well.

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.

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Shivalika

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Re: Visibility of Initiate Deployment UI button to Development Team

Nivedha G — Tue, 25 Mar 2025 10:08:33 GMT

Hi @Shivalika

should this be included with the existing condition after the script Include one?

Re: Visibility of Initiate Deployment UI button to Development Team

Shivalika — Tue, 25 Mar 2025 10:25:57 GMT

Hello @Nivedha G

current.state=="25"&&current.u_change_request.nil()&&current.assigned_to==gs.getUserID() && CheckDevelopmentTeamAccess().isUserInFeatureDevelopmentTeam(current.RELEASEFIELD)

Use above in the condition.

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.

Regards,

Shivalika

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