question Where we can use the event parameter (which places we can call parametters) in ITSM forum

Where we can use the event parameter (which places we can call parametters)

Venky Kshatriy2 — Tue, 17 Jun 2025 09:16:00 GMT

Hi Team,

gs.eventQueue("Event Name",current,parm1,parm2);

In the above script, we will utilize server-side scripts (e.g., Business Rules, Script Includes, UI Actions, etc.). By leveraging these server-side scripts, we can pass parameters like parm1 and parm2. After passing these parameters, we can utilize parm1 and parm2 in notifications. Similarly, we can also use parm1 and parm2 in other contexts where they may be beneficial.

Advance thanks team

Re: Where we can use the event parameter (which places we can call parametters)

Ehab Pilloor — Tue, 17 Jun 2025 09:37:54 GMT

Hi @Venky Kshatriy2,

As per docs, Event Parameter is stated as: Event-specific parameter the system uses to pass record information to other parts of the system, such as a record Sys ID or a field value.

So you can use it to pass relevant information when needed as per the definition.

Source: https://www.servicenow.com/docs/bundle/yokohama-build-workflows/page/administer/platform-events/concept/events.html

Regards,

Ehab Pilloor

Re: Where we can use the event parameter (which places we can call parametters)

Ankur Bawiskar — Tue, 17 Jun 2025 09:54:17 GMT

@Venky Kshatriy2

you can use those parameters when you use Script action as well which run asynchronously.

in script action you can access them like this event.parm1 and event.parm2

Script actions

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Where we can use the event parameter (which places we can call parametters)

Ankur Bawiskar — Wed, 18 Jun 2025 03:06:30 GMT

@workpraveen

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.