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    <title>question Configure Global Search to Search for records in ITSM forum</title>
    <link>https://www.servicenow.com/community/itsm-forum/configure-global-search-to-search-for-records/m-p/3315858#M543448</link>
    <description>&lt;P&gt;I have 3 Configuration Item in my system with name as:&lt;/P&gt;&lt;P&gt;1. Test1234&lt;/P&gt;&lt;P&gt;2. Test12&lt;/P&gt;&lt;P&gt;3. Test&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In Yokohama when I try to do a global search in ServiceNow by searching only 'Test' then it shows the CI with 'Test'. But now my requirement is that when I search for 'Test' via global search it should show me all the CIs in my instance starting with 'Test'. So it show me all the 3 above CIs.&lt;BR /&gt;Can someone please help me on how I can achieve this&lt;/P&gt;</description>
    <pubDate>Wed, 09 Jul 2025 14:56:52 GMT</pubDate>
    <dc:creator>Shrey Khurana1</dc:creator>
    <dc:date>2025-07-09T14:56:52Z</dc:date>
    <item>
      <title>Configure Global Search to Search for records</title>
      <link>https://www.servicenow.com/community/itsm-forum/configure-global-search-to-search-for-records/m-p/3315858#M543448</link>
      <description>&lt;P&gt;I have 3 Configuration Item in my system with name as:&lt;/P&gt;&lt;P&gt;1. Test1234&lt;/P&gt;&lt;P&gt;2. Test12&lt;/P&gt;&lt;P&gt;3. Test&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In Yokohama when I try to do a global search in ServiceNow by searching only 'Test' then it shows the CI with 'Test'. But now my requirement is that when I search for 'Test' via global search it should show me all the CIs in my instance starting with 'Test'. So it show me all the 3 above CIs.&lt;BR /&gt;Can someone please help me on how I can achieve this&lt;/P&gt;</description>
      <pubDate>Wed, 09 Jul 2025 14:56:52 GMT</pubDate>
      <guid>https://www.servicenow.com/community/itsm-forum/configure-global-search-to-search-for-records/m-p/3315858#M543448</guid>
      <dc:creator>Shrey Khurana1</dc:creator>
      <dc:date>2025-07-09T14:56:52Z</dc:date>
    </item>
    <item>
      <title>Re: Configure Global Search to Search for records</title>
      <link>https://www.servicenow.com/community/itsm-forum/configure-global-search-to-search-for-records/m-p/3336507#M544664</link>
      <description>&lt;P&gt;I would check the configuration in System Properties &amp;gt; Global Text Search.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Jul 2025 15:54:10 GMT</pubDate>
      <guid>https://www.servicenow.com/community/itsm-forum/configure-global-search-to-search-for-records/m-p/3336507#M544664</guid>
      <dc:creator>Jordan Vignoni</dc:creator>
      <dc:date>2025-07-28T15:54:10Z</dc:date>
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