https://www.servicenow.com/community/itsm-forum/task-communication-management-license/m-p/3323135#M543925 <P>Hi <a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/776218">@pruthvi01pa</a>&nbsp;</P> <P>&nbsp;</P> <P>I don't think you need extra licenses for this,&nbsp; but here is thumb rule when ever you need or stuck at licenses or cost please reachout to your SN account manager, they can guide you better.</P> Wed, 16 Jul 2025 15:05:00 GMT Dr Atul G- LNG 2025-07-16T15:05:00Z https://www.servicenow.com/community/itsm-forum/task-communication-management-license/m-p/3323129#M543923 <P><SPAN>We are using ITSM professional License , do we need to purchase separate license for Task communication management module?<BR /><BR /></SPAN></P><P>This module is not available out-of-the-box (OOB) in the ServiceNow PDI.&nbsp; It requires activation of a plugin to become accessible.</P><P><STRONG>Plugin Required:</STRONG> Task Communications Management</P><P>This plugin is automatically activated when either of the following is enabled:</P><UL><LI>Incident Communications Management plugin</LI><LI>Incident Management - Major Incident Management Plugin</LI></UL><P>&nbsp;</P> Wed, 16 Jul 2025 15:01:36 GMT https://www.servicenow.com/community/itsm-forum/task-communication-management-license/m-p/3323129#M543923 pruthvi01pa 2025-07-16T15:01:36Z https://www.servicenow.com/community/itsm-forum/task-communication-management-license/m-p/3323135#M543925 <P>Hi <a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/776218">@pruthvi01pa</a>&nbsp;</P> <P>&nbsp;</P> <P>I don't think you need extra licenses for this,&nbsp; but here is thumb rule when ever you need or stuck at licenses or cost please reachout to your SN account manager, they can guide you better.</P> Wed, 16 Jul 2025 15:05:00 GMT https://www.servicenow.com/community/itsm-forum/task-communication-management-license/m-p/3323135#M543925 Dr Atul G- LNG 2025-07-16T15:05:00Z