question Continual Improvement - Best option to link CIM Coordinator to auto fill? in ITSM forum

Continual Improvement - Best option to link CIM Coordinator to auto fill?

RamandeepP — Mon, 15 Dec 2025 07:26:03 GMT

In Continual Improvement Management (CIM) - is there any possibility to link CIM Coordinator with Business Service or Business Process or Assignment Group table so if anyone selects that then it automatically fills CIM Coordinator field? I am looking for expert opinion on if I link it then what will be the best practice

Re: Continual Improvement - Best option to link CIM Coordinator to auto fill?

abbasshaik4 — Tue, 16 Dec 2025 16:30:16 GMT

Hello @RamandeepP

Please refer to the link below:https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/continual-improvement-management/concept/get-started-cim.html

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik

Re: Continual Improvement - Best option to link CIM Coordinator to auto fill?

RamandeepP — Wed, 24 Dec 2025 07:43:46 GMT

Thank you for your response. I have gone through this already and did not find anything useful as the link directs to the Continual Management process as it is by default, it does not cover this aspect.