question Re: Demand management form in ITSM forum

HyperLInk in field label

tushar_ghadage — Thu, 18 Dec 2025 14:23:42 GMT

Hi All,

I have having one req where I want to add a choice field

"Has the demand been reviewed and is it in-line with tech standards and architecture principal?"

where " tech standards" & "architecture principal" are hyperlink in the field display name itself.

Not able to figure out how to do it using annotation ...?

Can anyone suggest me how to do it ...?

Anything would help!!

thanks!!

Re: Demand management form

Brad Bowman — Thu, 18 Dec 2025 12:17:23 GMT

This is the only way I've gotten something similar to work - a field message with links

An onLoad Client Script ensuring Isolate script is unchecked after the record is created:

function onLoad() { // Show Field message with an embedded hypertext link. var str = ""; var placeholder = "##placeholder##"; g_form.showFieldMsg('u_due_date_term', placeholder, 'info', false); //field name str = this.document.getElementsByClassName("fieldmsg notification notification-info")[0].innerHTML; str = str.substring (0, str.indexOf(placeholder)); this.document.getElementsByClassName('fieldmsg notification notification-info')[0].innerHTML = str + "Please <a href='http://www.ibm.com' target = '_blank'>Click here</a> for more information."; //links and text }

Re: HyperLInk in field label

miftikhar20 — Thu, 18 Dec 2025 15:50:31 GMT

Hi @tushar_ghadage

I agree with @Brad Bowman , this works using a client script.

You can implement it by going to System Definition → Client Scripts and creating a new onLoad client script. Fill in the fields as shown in the screenshot.

Paste the script below:

function onLoad() { // placeholder text var placeholder = "This is testing for community"; // show a temporary field message g_form.showFieldMsg( 'u_string_3', // field name placeholder, 'info', false ); // get the field message container var msgElem = document.getElementsByClassName( "fieldmsg notification notification-info" )[0]; // remove placeholder and inject link msgElem.innerHTML = "This is your <a href='https://facebook.com' target='_blank'>Facebook</a> Click here for more information."; }

and make sure “Isolate Script” is unchecked, otherwise it may not work.

After saving, reload the form / table and you should see the blue info message with the clickable link below the field.

If my response helped, please mark it as the accepted solution so others can benefit as well.

Re: HyperLInk in field label

Ankur Bawiskar — Thu, 18 Dec 2025 15:53:10 GMT

@tushar_ghadage

field label only supports text.

Please inform customer about this OOTB limitation/feature

You can use DOM manipulation but it's not recommended practice

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏