403: You do not have permissions to access this page

rakspati — Mon, 19 Jan 2026 12:07:56 GMT

Hello Everyone,

I am trying to access AI Agents Studio → Overview page (ServiceNow Demo instance), but I am encountering the following error:

“403: You do not have permissions to access this page.”

I have already installed the following plugins:

Now Assist for AI Agent

Now Assist for ITSM

I am assigned the sn_aia_admin role as well as the admin role.

Could you please let me know what possible reasons might be causing this issue, or if there are any additional roles, configurations, or entitlements required to access the AI Agents Studio?

Thank you in advance for your support.

Re: 403: You do not have permissions to access this page

GlideFather — Tue, 20 Jan 2026 11:34:20 GMT

Hey @rakspati! Why are you duplicating the same question under various profiles? This is not cool

Same from yesterday: 403: You do not have permissions to access this page

CC: @Allen Andreas @Dan Bruhn

question 403: You do not have permissions to access this page in ITSM forum

403: You do not have permissions to access this page

Re: 403: You do not have permissions to access this page