question Knowledge feedback table data exporting in ITSM forum

Knowledge feedback table data exporting

priya pretty — Tue, 24 Mar 2026 17:41:32 GMT

When I try to export the kb_feedback table data, it does not download all the records — only random records are downloaded. When I split the data and export the last three months, it works fine. But I am unable to download all the data at once, even though there are only about 150 records and I have an admin role.

Please help me

Re: Knowledge feedback table data exporting

Huynh Loc — Tue, 24 Mar 2026 23:32:19 GMT

Hi @priya pretty ,

Please navigate to System Properties > Import/Export and check the Export Row Limit setting in your instance.

It looks like this value may currently be limited to 150 records

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

Re: Knowledge feedback table data exporting

priya pretty — Wed, 25 Mar 2026 04:56:45 GMT

Hi Huynh Loc,

Thanks for responding

If the system property restricts the limit, it should apply to all tables, right? The remaining tables, such as Incident and SC Task, have more than 1000 records when exporting data.

Re: Knowledge feedback table data exporting

Huynh Loc — Wed, 25 Mar 2026 05:00:53 GMT

Yes, this impacts all tables.
Only certain file types are allowed.
You can check the system properties for more details.

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.