question Is it Possible to Add Catalog Item Variables into Service Operations Workspace? in ITSM forum

Is it Possible to Add Catalog Item Variables into Service Operations Workspace?

cmitchell2323 — Mon, 20 Apr 2026 17:40:51 GMT

Good Afternoon Everyone, I have a question that I am unable to obtain an answer to. I currently have a user at my organization who would like to add a specific catalog item variable to lists in Service Operations Workspace? Is this functionality that is currently supported by ServiceNow? The user would like the ability to gain visibility into a variable value on the list screen. I have attached a screenshot for reference of where I am referring to.

Re: Is it Possible to Add Catalog Item Variables into Service Operations Workspace?

AlpUtkuM — Mon, 20 Apr 2026 17:56:26 GMT

Please refer to the topic below

https://www.servicenow.com/community/service-operations-workspace/how-to-show-catalog-item-s-variable-on-workspace-list/td-p/3463956

Re: Is it Possible to Add Catalog Item Variables into Service Operations Workspace?

Tanushree Maiti — Mon, 20 Apr 2026 19:00:42 GMT

Check these links:

How to Add Catalog Variables in the Table List View

How to show catalog item's Variable on Workspace List

Re: Is it Possible to Add Catalog Item Variables into Service Operations Workspace?

cmitchell2323 — Tue, 21 Apr 2026 15:42:49 GMT

Good Morning @AlpUtkuM , This ended up helping somewhat. I have two separate questions:

Is there a way to add a catalog item variable as a column on to the landing page list in Service Operations Workspace?
Is there a way to only show this catalog item variable on a specific list as opposed to all [sc_task] lists?

I have attached a screenshot of what I am referring to for the list screen on the landing page: