question How to end the user session in ITSM forum

How to end the user session

Rahul Singh7 — Fri, 07 Jan 2022 10:33:40 GMT

There are two instances A and B. When a user submits the request in instance A, they get admin access in instance B(through REST webservice). Admin access is auto revoked(through REST webservice) after 2 hours. However admin access still remains since the user session is active in instance B.

Is there any way to kill the user session ?

Re: How to end the user session

Ankur Bawiskar — Fri, 07 Jan 2022 10:41:44 GMT

Hi,

you want to kill user instance in instance B via some API call?

you can create scripted rest api in instance B of type POST and invoke it from instance A and send the user name via API in JSON request body

in scripted rest api you can use this script to kill user session

GlideSessions.lockOutSessionsInAllNodes('userName');

Regards
Ankur