<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>post Where is the URL to my survey? Qual é o link - URL da pesquisa de satisfação? in ITSM articles</title>
    <link>https://www.servicenow.com/community/itsm-articles/where-is-the-url-to-my-survey-qual-%C3%A9-o-link-url-da-pesquisa-de/ta-p/2317177</link>
    <description>&lt;P&gt;Oficial documentation:&amp;nbsp;&lt;A href="https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/survey-administration/task/t_ObtainAGeneralSurveyURL.html" rel="nofollow"&gt;Obtain and distribute a general survey URL&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;DIV class="tasklabel"&gt;
&lt;P class="sectiontitle tasklabel"&gt;Procedure&lt;/P&gt;
&lt;/DIV&gt;
&lt;P&gt;&lt;STRONG&gt;01.&lt;/STRONG&gt; Navigate to&amp;nbsp;&lt;SPAN class="ph menucascade"&gt;&lt;SPAN class="ph uicontrol"&gt;Survey&lt;/SPAN&gt;&amp;nbsp;&amp;gt;&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;View Surveys&lt;/SPAN&gt;&lt;/SPAN&gt;.&amp;nbsp; &amp;nbsp;/&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp;Navegue em Survey &amp;gt; View Surveys&amp;nbsp; &amp;nbsp;ou em Português &amp;gt;&amp;gt; Pesquisa &amp;gt; Exibir Pesquisas&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135655iEE1B146902019895/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135657i1B2FF5DDD023AE5E/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;02.&lt;/STRONG&gt; Open a survey definition from the Assessment Metric Types list.&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;Abra a definição da pesquisa de satisfação Clicando em um dos itens da lista.&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135659i9763687F40AE3E3D/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;STRONG&gt;03.&lt;/STRONG&gt; To view or copy the URL, click the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;View Survey URL&lt;/SPAN&gt;&amp;nbsp;related link.&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp; &amp;nbsp; Clique em View Survey URL&amp;nbsp; ou em português Exibir URL da Pesquisa&amp;nbsp; &amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135661i5DF814E27404A7B2/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/DIV&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135665i1C38FC6E5D72D90D/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;04.&lt;/STRONG&gt;&amp;nbsp;This related link is visible only if the survey definition is&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Active&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;O link estará visível somente se a pesquisa estiver ativa.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135671i50FBB952712F4ABD/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135663iA42EE8759B91A5FD/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;To distribute the URL to users, paste the copied URL as desired, or click the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Email&lt;/SPAN&gt;&amp;nbsp;button to send via email.&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV class="itemgroup info"&gt;The&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Email&lt;/SPAN&gt;&amp;nbsp;button is visible only for a public survey that is published.&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;Para distribuir a URL para os usuários basta enviar conforme necessidade.&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info" style="text-align: justify;"&gt;
&lt;DIV class="tasklabel"&gt;
&lt;P class="sectiontitle tasklabel"&gt;&lt;STRONG&gt;What to do next&lt;/STRONG&gt;&lt;/P&gt;
&lt;/DIV&gt;
When a survey user clicks the general survey URL, the system creates a survey instance for the survey user as long as the user does not have an instance in the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Ready to take&lt;/SPAN&gt;&amp;nbsp;state. The system is configured by default to send an email notification when a survey instance is generated.
&lt;P class="p" style="text-align: justify;"&gt;As a result, the survey user receives a second notification in addition to the notification that you sent with the general survey URL. This may confuse the survey user. To avoid this issue, you can deactivate auto-notification.&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;O que fazer a seguir&lt;/STRONG&gt;&lt;/P&gt;
&lt;P style="text-align: justify;"&gt;Quando um usuário da pesquisa clica no URL da pesquisa geral, o sistema cria uma instância de pesquisa para o usuário da pesquisa, desde que o usuário não tenha uma instância no estado Pronto para executar. O sistema é configurado por padrão para enviar uma notificação por email quando uma instância de pesquisa é gerada.&lt;/P&gt;
&lt;P style="text-align: justify;"&gt;Como resultado, o usuário da pesquisa recebe uma segunda notificação além da notificação que você enviou com o URL da pesquisa geral. Isso pode confundir o usuário da pesquisa. Para evitar esse problema, você pode desativar a notificação automática.&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;</description>
    <pubDate>Thu, 20 Sep 2018 21:12:14 GMT</pubDate>
    <dc:creator>tiagomacul</dc:creator>
    <dc:date>2018-09-20T21:12:14Z</dc:date>
    <item>
      <title>Where is the URL to my survey? Qual é o link - URL da pesquisa de satisfação?</title>
      <link>https://www.servicenow.com/community/itsm-articles/where-is-the-url-to-my-survey-qual-%C3%A9-o-link-url-da-pesquisa-de/ta-p/2317177</link>
      <description>&lt;P&gt;Oficial documentation:&amp;nbsp;&lt;A href="https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/survey-administration/task/t_ObtainAGeneralSurveyURL.html" rel="nofollow"&gt;Obtain and distribute a general survey URL&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;DIV class="tasklabel"&gt;
&lt;P class="sectiontitle tasklabel"&gt;Procedure&lt;/P&gt;
&lt;/DIV&gt;
&lt;P&gt;&lt;STRONG&gt;01.&lt;/STRONG&gt; Navigate to&amp;nbsp;&lt;SPAN class="ph menucascade"&gt;&lt;SPAN class="ph uicontrol"&gt;Survey&lt;/SPAN&gt;&amp;nbsp;&amp;gt;&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;View Surveys&lt;/SPAN&gt;&lt;/SPAN&gt;.&amp;nbsp; &amp;nbsp;/&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp;Navegue em Survey &amp;gt; View Surveys&amp;nbsp; &amp;nbsp;ou em Português &amp;gt;&amp;gt; Pesquisa &amp;gt; Exibir Pesquisas&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135655iEE1B146902019895/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135657i1B2FF5DDD023AE5E/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;02.&lt;/STRONG&gt; Open a survey definition from the Assessment Metric Types list.&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;Abra a definição da pesquisa de satisfação Clicando em um dos itens da lista.&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135659i9763687F40AE3E3D/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;STRONG&gt;03.&lt;/STRONG&gt; To view or copy the URL, click the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;View Survey URL&lt;/SPAN&gt;&amp;nbsp;related link.&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp; &amp;nbsp; Clique em View Survey URL&amp;nbsp; ou em português Exibir URL da Pesquisa&amp;nbsp; &amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135661i5DF814E27404A7B2/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/DIV&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135665i1C38FC6E5D72D90D/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;04.&lt;/STRONG&gt;&amp;nbsp;This related link is visible only if the survey definition is&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Active&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;O link estará visível somente se a pesquisa estiver ativa.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135671i50FBB952712F4ABD/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/135663iA42EE8759B91A5FD/image-size/large?v=v2&amp;amp;px=999" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="ph cmd"&gt;To distribute the URL to users, paste the copied URL as desired, or click the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Email&lt;/SPAN&gt;&amp;nbsp;button to send via email.&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV class="itemgroup info"&gt;The&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Email&lt;/SPAN&gt;&amp;nbsp;button is visible only for a public survey that is published.&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;Para distribuir a URL para os usuários basta enviar conforme necessidade.&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info" style="text-align: justify;"&gt;
&lt;DIV class="tasklabel"&gt;
&lt;P class="sectiontitle tasklabel"&gt;&lt;STRONG&gt;What to do next&lt;/STRONG&gt;&lt;/P&gt;
&lt;/DIV&gt;
When a survey user clicks the general survey URL, the system creates a survey instance for the survey user as long as the user does not have an instance in the&amp;nbsp;&lt;SPAN class="ph uicontrol"&gt;Ready to take&lt;/SPAN&gt;&amp;nbsp;state. The system is configured by default to send an email notification when a survey instance is generated.
&lt;P class="p" style="text-align: justify;"&gt;As a result, the survey user receives a second notification in addition to the notification that you sent with the general survey URL. This may confuse the survey user. To avoid this issue, you can deactivate auto-notification.&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;O que fazer a seguir&lt;/STRONG&gt;&lt;/P&gt;
&lt;P style="text-align: justify;"&gt;Quando um usuário da pesquisa clica no URL da pesquisa geral, o sistema cria uma instância de pesquisa para o usuário da pesquisa, desde que o usuário não tenha uma instância no estado Pronto para executar. O sistema é configurado por padrão para enviar uma notificação por email quando uma instância de pesquisa é gerada.&lt;/P&gt;
&lt;P style="text-align: justify;"&gt;Como resultado, o usuário da pesquisa recebe uma segunda notificação além da notificação que você enviou com o URL da pesquisa geral. Isso pode confundir o usuário da pesquisa. Para evitar esse problema, você pode desativar a notificação automática.&lt;/P&gt;
&lt;P class="p"&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="itemgroup info"&gt;&amp;nbsp;&lt;/DIV&gt;</description>
      <pubDate>Thu, 20 Sep 2018 21:12:14 GMT</pubDate>
      <guid>https://www.servicenow.com/community/itsm-articles/where-is-the-url-to-my-survey-qual-%C3%A9-o-link-url-da-pesquisa-de/ta-p/2317177</guid>
      <dc:creator>tiagomacul</dc:creator>
      <dc:date>2018-09-20T21:12:14Z</dc:date>
    </item>
  </channel>
</rss>

