question Re: Company logo branding on Now Mobile app in Mobile Apps & Platform forum

Company logo branding on Now Mobile app

Vijayalakshmi P — Mon, 15 May 2023 11:43:43 GMT

Hi All,

What is the best way to add company logo on the Now Mobile App home page?

I tried OOB Static Media Content & sys_sg_media_section, only the middle portion of the image is visible in the app and it occupies a considerable amount of space both length and breadth wise.

I am looking for a short/thin banner space to add our company logo. Kindly help..

Also pls, suggest the image dimensions for mobile apps.

Thanks,

Vijayalakshmi P

Re: Company logo branding on Now Mobile app

Vigneshwara Red — Fri, 19 May 2023 11:38:04 GMT

Hi,

Please check below link might be helpfull.

https://www.servicenow.com/community/mobile-apps-platform-articles/now-mobile-banner-with-link-media-item/ta-p/2303523

Thanks

Re: Company logo branding on Now Mobile app

lydiacostanza — Wed, 24 May 2023 17:01:46 GMT

Hello,

I think this is out of date information. I am running into the same issue for UTAH.

Re: Company logo branding on Now Mobile app

Paulsylo — Thu, 25 May 2023 04:41:56 GMT

looks like this is a known issue, refer to the below link,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827638

but, as per David Ha - 'If your users primarily use iPhones, use a height of 160px and a width of 375px to 600px.'

ref : https://www.servicenow.com/community/mobile-apps-platform-forum/hero-image-banner-image-on-home-page-of-now-mobile-app-in/m-p/210442

Re: Company logo branding on Now Mobile app

Vijayalakshmi P — Thu, 25 May 2023 07:09:44 GMT

Looks like there is no solution. We have cropped our image, and used them with overlaid text.

Re: Company logo branding on Now Mobile app

Paulsylo — Thu, 25 May 2023 18:13:02 GMT

Yes, there is no solution yet as per the KB above. you can try these ,

'If your users primarily use iPhones, use a height of 160px and a width of 375px to 600px.' though it says iphone, it works well for android as well.

Close this thread if you feel no more is required.