question Re: How to configure My Tasks to get all the approvals? in Mobile Apps & Platform forum

How to configure My Tasks to get all the approvals?

MUsman — Thu, 31 Aug 2023 12:49:23 GMT

Hello, I have been working on the Now Mobile Application to get all the approvals on the app So, for that I have been looking for different documents, and watching videos but didn't find the helpful information, On the home screen in "MY TASKS" I can see just the number of approvals/tasks but drill down to it show's "no data available" I changed the condition to get all approvals and after that, it only shows the number count on My Tasks, but inside nothing is shown.
So if anyone has any suggestions on how to get all Approvals within NowMobile app?

Re: How to configure My Tasks to get all the approvals?

Laxmi M — Mon, 26 Aug 2024 07:12:19 GMT

Hello @MUsman

Did you get to know how to do this .... I also need Approvals to be shown in 'My Tasks' but it is not showing

Re: How to configure My Tasks to get all the approvals?

MUsman — Mon, 26 Aug 2024 13:12:38 GMT

Hi @Laxmi M
I have created another section list screen "My Pending Approval" within this added screen segments "My To-dos" So in this we have further Streams i.e. "Approval To-do" and
"Requested Change Request Approvals Item Stream"
By doing this I'm now able to get approval with in this section of Change Requests, Requests and Requested Items i.e RITM, REQ and Change Approvals.

Re: How to configure My Tasks to get all the approvals?

MrG — Fri, 18 Oct 2024 14:03:21 GMT

But how do you pull the data through?

Re: How to configure My Tasks to get all the approvals?

MUsman — Fri, 18 Oct 2024 18:07:50 GMT

Hello
For Approvals-to-Do we are fetching Data from sysapproval_approvers table and the condition is 'sysID is oneof javascript&colon;sn_me_todos.todoUtils.getMyApprovalsBasedOnPermissions(true)'
Same for Requested Change Request Approvals Item Stream Data from change_request table with Query Condition Script