question Re: How to add the activity stream for custom tables in Mobile Apps & Platform forum

How to add the activity stream for custom tables

J_r_my1 — Wed, 03 Feb 2021 10:37:26 GMT

Hello everyone,

I have created an applet for my custom tables. I have created a new field Additional comments as my table is not a child table from task. I have added it in my activity inside my form.

But when I try to add comments from the agent application mobile in the activity stream, I got an error, and I can't add any additional comments. I got the error failed to add additional comments

I have been able to add comments if I create a function but not from the activity stream. Does anyone know where my error is?

Re: How to add the activity stream for custom tables

P-Rudenko-SN — Wed, 03 Feb 2021 11:00:28 GMT

You should normally create an activity formatter for you custom table.

Navigate to System UI > Formatters.
Click New.
Enter a name for the formatter, such as Activities (task).
Select a Table (your custom one).
Enter activity.xml in the Formatter field.
Leave the Type as Formatter.
Click Submit.

Please let me know if this helps.

Re: How to add the activity stream for custom tables

J_r_my1 — Wed, 03 Feb 2021 11:22:01 GMT

I tried this solution but unfortunately, it didn't work.

Does someone know where I can finds the logs for this issue, as I am not able to found any in the log system

Re: How to add the activity stream for custom tables

Fernando K — Mon, 01 Nov 2021 11:29:52 GMT

Hi Jérémy,

Maybe you've solved it by now, but I'm just updating this post for others as I was experiencing the exact same issue.

In my case it was that the comments field was corrupt (recreated it) and there being scope application issues.

For this mobile journal activity there is no scope issue entry written in the log, so it is difficult to pinpoint.

Solution:
Make sure that in case of a non-extended custom table;

1) Make sure you created a Journal Input field on the table with the column name 'comments' and if desired one for 'work_notes'.

If these are named differently they are typically not picked up by the journal activity screen segment.

2) Go to sys_db_object (Tables) table and open your custom table in question.

In the 'Application Access' tab make sure that Can read and Can update are checked on.

After this it should work as expected.

In my case both the mobile page and table record were in the same scope - so editing fields and comments worked but the journal activity screen segment will still fail. I suspect that this goes through some kind of global or mobile scoped scripts/functions which is why point 2 is needed.

Kind regards,

Fernando

Re: How to add the activity stream for custom tables

Community Alums — Wed, 25 May 2022 09:43:16 GMT

I am getting the same error when I am adding comments on custom journal field(u_comments) from function(button) which I have created.

How you managed to add comment to custom journal field from function?

Please let me know.

Re: How to add the activity stream for custom tables

johnson malik — Fri, 27 May 2022 11:31:13 GMT

I have been able to add comments if I create a function but not from the activity stream. Does anyone know where my error is? srne stock price

Re: How to add the activity stream for custom tables

Community Alums — Sat, 28 May 2022 16:58:08 GMT

comments from activity stream are updated on Additional comments(comments) field.

I guess you are not using Custom Additional Comments field

OR may be Additional Comments are not in your Activity Stream which is on your form.

Re: How to add the activity stream for custom tables

Hamza Berouil1 — Wed, 31 Aug 2022 17:23:35 GMT

Hi Fernando,

How do you create a field where the name is "work_notes" or "comments", the system always adds "u_". Is there a way to skip that?

Re: How to add the activity stream for custom tables

Fernando K — Mon, 19 Sep 2022 11:26:44 GMT

Hi Hamza,

In my case the fields in particular were part of a new scoped application. Since it was a scoped application then no u_ was needed. (this is only when creating the fields in Global)

So this was not an issue at the time, but indeed it needed the field names without u_.

Kind regards,
Fernando