question Export Button on the WORKSPACE FORM, that downloads/exports the PDF of the record in Next Experience forum

Export Button on the WORKSPACE FORM, that downloads/exports the PDF of the record

krgss — Wed, 16 Aug 2023 18:24:05 GMT

Hi guys,

I have a form of a table record in a WORKSPACE, on which I need a button to export the record to PDF format and download it.

I know we have url that helps to export the record to PDF (url is https://<instance_name>.service-now.com/<table_name>.do?PDF&sys_id=<Sys ID of the record>&sysparm_view=<Form View>),

but how do I hit that link from the button ? or any other way using UXF Declarative Action and Event Mapping and Event Handler ?

I tried with a UI Action with action.setRedirectURL(url) that never worked for the workspace).

Any help is appreciated. Thanks!

Re: Export Button on the WORKSPACE FORM, that downloads/exports the PDF of the record

Brad Tilton — Wed, 16 Aug 2023 20:26:00 GMT

You could do this with a button in UIB that uses the link to destination event to open the pdf view in a new browser tab. Check out this post on how to redirect to a non-workspace link: https://www.servicenow.com/community/developer-forum/how-to-pass-a-parameter-to-an-link-to-destination-event-in-ui/m-p/1575910

You should also be able to do this with a declarative action that fires an event and uses the same event handler, but the UIB button component seems simpler.

Re: Export Button on the WORKSPACE FORM, that downloads/exports the PDF of the record

krgss — Wed, 16 Aug 2023 20:30:00 GMT

But I need the button on the Record Page Component, so shouldn't we take the route of UI Actions/UX Form Actions ?

Re: Export Button on the WORKSPACE FORM, that downloads/exports the PDF of the record

Brad Tilton — Wed, 16 Aug 2023 20:41:57 GMT

If you want it in the action bar it'll need to be a declarative action, otherwise you can just put it somewhere on the page from UIB. Just depends on where you want it.