question Re: Why is my UIB Portal loading cached pages? in Next Experience forum

Why is my UIB Portal loading cached pages?

WORKFLOW-COWBOY — Tue, 31 May 2022 18:17:33 GMT

I have a portal for ordering items, but when I go back to the item it has a cached version of the page with the fields already filled out with the last submission. Why is it caching? How can I prevent this?

Re: Why is my UIB Portal loading cached pages?

Marc Mouries — Tue, 31 May 2022 23:28:23 GMT

Can you post a screenshot showing what the field value in the modal is set to?

Re: Why is my UIB Portal loading cached pages?

WORKFLOW-COWBOY — Wed, 01 Jun 2022 14:40:56 GMT

On the "Order success" page?

Re: Why is my UIB Portal loading cached pages?

WORKFLOW-COWBOY — Wed, 01 Jun 2022 14:44:34 GMT

On the "Order success" page?

Re: Why is my UIB Portal loading cached pages?

Marc Mouries — Wed, 01 Jun 2022 20:38:09 GMT

the catalog item where the field "Text to engrave" is located

Re: Why is my UIB Portal loading cached pages?

Kevin Schaub — Fri, 12 Aug 2022 20:41:29 GMT

Did you ever find a solution? Running into the same thing

Re: Why is my UIB Portal loading cached pages?

WORKFLOW-COWBOY — Sun, 14 Aug 2022 18:43:22 GMT

Nope.. I gave up.

Re: Why is my UIB Portal loading cached pages?

Brad Tilton — Fri, 19 Aug 2022 13:57:52 GMT

I know this is old, but I did find a hacky workaround for this that works pretty well in portal experiences. The crux of it is that when a required parameter changes the page automatically refreshes. So if you're routing to a page and want to get a new version you can pass that page a different parameter and you'll get a fresh copy of the page. The easiest way to make sure you're passing something unique is just to use a timestamp.

It's hacky, but it works.

It also sorta works for workspaces, but instead of refreshing an existing tab if opens a new tab with the new required parameter so you end up with multiple tabs of the same page, which may or may not be an issue.

I would also note that I've only gotten this to work with required params rather than optional.