question Is it possible to write date and time of incident summary in incident summarization skill ? in Now Assist forum

Is it possible to write date and time of incident summary in incident summarization skill ?

ShreeP — Thu, 21 Aug 2025 09:34:50 GMT

I am able to create incident summary and able to paste it. However i want to generate date and time of incident summarization. Pls help

Re: Is it possible to write date and time of incident summary in incident summarization skill ?

Dr Atul G- LNG — Thu, 21 Aug 2025 09:40:29 GMT

Hi @ShreeP

I’m not 100% sure, but when we generate the summary, the date appears like this. Now the question is—where is this date stored, and how can we use it in the Skill Kit?

Re: Is it possible to write date and time of incident summary in incident summarization skill ?

Ankur Bawiskar — Thu, 21 Aug 2025 09:40:54 GMT

@ShreeP

are you referring to Now Assist Incident Summarization skill?

If yes then I doubt you can achieve as it comes from OOTB skill.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Is it possible to write date and time of incident summary in incident summarization skill ?

Dr Atul G- LNG — Thu, 21 Aug 2025 09:51:48 GMT

Yes , as per the statement @ShreeP using Now Assist summary only.

@ShreeP

You can log a case if you’re not able to find the data, because I’m sure the system is maintaining a log whenever any summary gets created. However, that date/time is not directly accessible to us.