question Will ATF support testing of Now Assist for ITSM? in Now Assist forum

Will ATF support testing of Now Assist for ITSM?

Suggy — Wed, 01 Oct 2025 12:57:16 GMT

We are using now assist for ITSM. Can we use ATF to test it? Does it support?

Re: Will ATF support testing of Now Assist for ITSM?

Dr Atul G- LNG — Wed, 01 Oct 2025 12:59:13 GMT

"Now Assist can be used with ATF to write test cases, but as of now, I haven’t seen any test case or official documentation confirming that ATF supports testing Now Assist functionalities

https://www.servicenow.com/community/developer-advocate-blog/ai-powered-atf-testing-how-now-assist-for-test-creation-saves/ba-p/3177051

Re: Will ATF support testing of Now Assist for ITSM?

Suggy — Wed, 01 Oct 2025 15:33:04 GMT

Hi Atul,

Yes I am aware of this "Now Assist can be used with ATF to write test cases"

but I am looking for the other way round. Let me wait for others to reply.

Re: Will ATF support testing of Now Assist for ITSM?

Dr Atul G- LNG — Wed, 01 Oct 2025 14:57:37 GMT

Hi @Suggy

I think I mentioned the same earlier: 'I haven’t seen any test case or official documentation confirming that ATF supports testing Now Assist functionalities.