question Now Asisst for Instance in Now Assist forum

Now Asisst for Instance

Faisal_CG — Tue, 23 Jun 2026 05:20:50 GMT

This is not a PDI.
I am trying to Turn On Now Assist but I am unable to do so. I have installed Now Assist for ITSM, Now Assist for CMDB and Now Assist for Creator plugins already.

What should i do now?

Re: Now Asisst for Instance

Vinod54 — Tue, 23 Jun 2026 05:34:37 GMT

Hello @Faisal_CG ,
After plugin installation, you have to individually activate the Now Assist Skill available in the Now Assist Admin page.

https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-skill-kit/activate-skill.html

If answer helps hit the Helpful and Accept As Solution button.

Thanks,

Vinod Kumar M

Re: Now Asisst for Instance

Aditya_hublikar — Tue, 23 Jun 2026 05:53:35 GMT

Hello @Faisal_CG ,

So now activate or turn on skill which you have to used based on application . for scripting or flow designer you need activate skills in creator module , if its itsm related then in activate skills in itsm section.

You can refer this courses for step by step learning about now assist skills :

https://learning.servicenow.com/lxp/en/it-service-management/now-assist-for-it-service-management-it...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Re: Now Asisst for Instance

Tanushree Maiti — Tue, 23 Jun 2026 05:59:33 GMT

Hi @Faisal_CG

1) Step by step instruction is given here: https://thenowknowhow.hashnode.dev/how-to-actually-set-up-the-now-assist-panel

2) Make sure the foundational Now Assist applications are installed

Like Now Assist for ITSM or Now Assist for SPM etc

https://www.servicenow.com/community/now-assist-forum/not-able-to-turn-on-now-assist-panel-for-spm-even-after-plugin/m-p/3471550

3) KB2345359 Now Assist Panel is enabled but the icon does not appear