question Help with App Engine Pipeline configuration. Will not validate in ServiceNow AI Platform forum

Help with App Engine Pipeline configuration. Will not validate

tomhamill — Wed, 22 Jun 2022 10:35:36 GMT

Hi All,

I get the following error when trying to validate a pipeline in my new PDI.:

Could not connect to the environment. [Method failed: (/api/sn_pipeline/pipeline/validate_connection) with code: 401 - Invalid username/password combo]

Not sure where to look to validate the username/password combo.

Re: Help with App Engine Pipeline configuration. Will not validate

Marc Mouries — Wed, 22 Jun 2022 14:02:33 GMT

Go to App Engine > Environments and check the credentials of each environment.

PS: Make sure you add the topic App Engine to your question

Hit the 👍 Helpfulor or Accept link ↓ if this answer brings you closer to achieving your goal

Re: Help with App Engine Pipeline configuration. Will not validate

Sandeep Kumar13 — Fri, 23 Sep 2022 06:11:18 GMT

Hi @Marc Mouries ,

As per your reply ,we have validated credentials of each existing environments in instance.

when we ae trying to validate, for one environment it's validating with User name and password.

but for other environment with same user name and password is not validating.

Attached screenshots for reference.

Re: Help with App Engine Pipeline configuration. Will not validate

josely — Tue, 12 Sep 2023 17:58:52 GMT

having the same issue

Re: Help with App Engine Pipeline configuration. Will not validate

Marc Mouries — Wed, 04 Oct 2023 13:42:36 GMT

The screenshots did not come through. Can you repost?

Re: Help with App Engine Pipeline configuration. Will not validate

TaniaC322 — Wed, 21 Feb 2024 16:58:32 GMT

I am having the same issue when trying to create the 3 environment to create the pipeline so i can finally use the ACE

Re: Help with App Engine Pipeline configuration. Will not validate

Anshu10 — Tue, 16 Jul 2024 09:18:35 GMT

Hi ,How was it resolved ? Can you please suggest. We are facing the same issue.

Re: Help with App Engine Pipeline configuration. Will not validate

Dan Covic2 — Thu, 23 Jan 2025 00:16:33 GMT

In my case I was able to resolve the issue by adding the ADMIN role to the functional user (Web service access only) in all the environments.

As @Marc Mouries mentioned above, go to App Engine > Environments and check the credentials of each environment. More specifically, don't forget to add the ADMIN role to the functional user that is required for the credentials.