https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993318#M197784 <P>Hello im not sure when it went missing. I have seen videos of people online that are showing off knowledge feedback and i also see them not having it, example here you can see theres no submit button:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="asd22_0-1721306510342.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/372798i86E8F1C274819AFA/image-size/medium?v=v2&amp;px=400" role="button" title="asd22_0-1721306510342.png" alt="asd22_0-1721306510342.png" /></span></P><P>&nbsp;</P> Thu, 18 Jul 2024 12:42:02 GMT asd22 2024-07-18T12:42:02Z https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993279#M197782 <P>The "submit" button on our KB articals, knowledge feedback is gone so users cant submit feedback:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="asd22_0-1721304536874.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/372792i7A8764DBC17A07FC/image-size/medium?v=v2&amp;px=400" role="button" title="asd22_0-1721304536874.png" alt="asd22_0-1721304536874.png" /></span></P><P><BR /><BR />i have tried to looke for it but not found anything.</P> Thu, 18 Jul 2024 12:09:13 GMT https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993279#M197782 asd22 2024-07-18T12:09:13Z https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993307#M197783 <P>Can you give us some more information? When did this happen? What happened right before that? Did you upgrade or patch? Have you checked the sys_update_xml table to see what happened around the time it disappeared?&nbsp;</P> Thu, 18 Jul 2024 12:37:58 GMT https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993307#M197783 Mark Manders 2024-07-18T12:37:58Z https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993318#M197784 <P>Hello im not sure when it went missing. I have seen videos of people online that are showing off knowledge feedback and i also see them not having it, example here you can see theres no submit button:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="asd22_0-1721306510342.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/372798i86E8F1C274819AFA/image-size/medium?v=v2&amp;px=400" role="button" title="asd22_0-1721306510342.png" alt="asd22_0-1721306510342.png" /></span></P><P>&nbsp;</P> Thu, 18 Jul 2024 12:42:02 GMT https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/2993318#M197784 asd22 2024-07-18T12:42:02Z https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/3026505#M198538 <P>We are having the same issue.&nbsp; Do not know when it disappeared and have not found a way to get it back. I know we did not make any changes to knowledge article views.&nbsp; We are on Vancouver, I am wondering if this went away following the upgrade?</P> Fri, 23 Aug 2024 19:55:40 GMT https://www.servicenow.com/community/servicenow-ai-platform-forum/submit-button-from-knowledge-feedback-on-portal-is-gone/m-p/3026505#M198538 Joe Clary 2024-08-23T19:55:40Z